Illustrative Hangcha forklift image; the rental configuration is confirmed following the site survey
Illustrative Hangcha product image, not a site survey or handover photo for the situation described in this article.

Photograph a complete handling journey rather than disconnected views

Follow the flow from goods receiving to racking, retrieval and dispatch. At each point, take a wide view for context and a close-up of the detail to be measured. Photos showing only trucks or racks often miss low doorways, turning areas and pedestrian routes.

Name photos by route, point and date, for example “Tuyen-A_Cua-1_2026-10-12”. Record the person taking the measurements and the units in an accompanying table. Do not ask staff to stand in an active truck operating area to take photos; organise the survey under the site's safety procedures.

Record photos and measurements at each work point

Sample site survey file checklist
Point to recordPhotos / measurementsTo be confirmed
Pallets and loadsPhotos from above, the side and underneath; dimensions and total weight including the palletThe largest load and commonly handled types
Rack levels in useFull rack-row photos and load placement heightRequired load at the highest rack level
Doorways and turning pointsClear width and height; photos of obstructionsThe narrowest point during operations
Travel routeDiagram from receiving to placement; photos of joints and gradientsThe route approved by the person responsible for the site
Charging or refuelling areaLocation and supply details provided by the technical teamWhether the infrastructure can meet requirements

Use this checklist to prepare information and compare proposals. Operating specifications must be confirmed for the exact model and configuration against the manufacturer's instructions.

Choose representative loads and the most challenging load

A quotation needs the heaviest load, but also long loads or loads with an unfavourable load centre. A warehouse may have lightweight items that are bulkier than its heavy items. Record the total weight, packaging, position on the pallet and proposed support points; clearly mark anything not yet weighed or checked.

Separate standard pallets used regularly from special loads handled occasionally. Do not assume a truck with a suitable nominal capacity can lift every load. Use the configuration documents and load chart at the working height to make the comparison.

Measure narrow points under actual operating conditions

The distance between empty racks differs from the usable width when pallets project into the aisle. Photograph and record both fixed obstructions and conditions common at peak times. For doors with opening mechanisms, record the clear height in their actual operating position.

For aisles, state the pallet entry direction, pallet dimensions and turning location. Do not use one aisle-width figure to conclude that every reach truck or seated forklift will fit. Read more about measurements for narrow aisles and high racks.

Distinguish confirmed measurements from assumptions

Give each field a status: measured, taken from a drawing, supplied by the warehouse owner or requiring another survey. Old drawings may differ from site conditions after rack or doorway changes. Refer floor, dock-plate and power-supply confirmation to the responsible technical person; photos do not replace assessment documents.

Hypothetical example: the warehouse team reports a 3 m doorway height, but the photo does not show the door track. Record “clear height not yet confirmed” rather than finalising a configuration from that figure alone. Recording the information source helps purchasing understand why the quotation remains conditional.

Share one common version before approving the proposal

Collect photos, measurement tables and diagrams in one folder with a version identifier. Record when the truck is needed, the delivery address and who may confirm changes. When pallets are added or travel routes change, send the changes with a new version so the adviser does not use outdated documents.

Use the detailed configuration requirements form to submit the information. If measurements are incomplete, state what is missing and request a survey. ACE C&T's forklift rental service is designed for long-term requirements; the configuration and schedule are finalised after the documents are reviewed.

Rental terms and configuration-based quotations

ACE C&T rents out 100% new Hangcha forklifts with a minimum contract term of 12 months. Prices from VND 7,500,000 per truck per month apply to standard configurations, as confirmed on 07/10/2026; the model, operating hours, VAT, round-trip transport and maintenance scope are confirmed separately in the quotation. Do not treat the starting price as the rate for every configuration.

Submit a request to confirm the configuration and cost scope before approving the proposal.

Frequently asked questions

Can I send photos before measurements are available?

You can send photos to begin the discussion. Measurements that affect the configuration still need confirmation before the proposal is finalised; do not estimate distances from photos for acceptance specifications.

How should we prepare the file if the warehouse racks have not been installed?

Send version-controlled drawings, pallet dimensions and the rack installation plan; mark provisional information and reconfirm site conditions before handover.

Where can I submit forklift rental requirements to ACE C&T?

Via hotline/Zalo 0904.070.313 or the requirements form on the website. ACE C&T supplies trucks nationwide in Vietnam on contracts from 12 months.

QUOTATION FOR YOUR REQUIREMENTS

Get a forklift rental proposal based on your site

Send your goods type, actual load, rack height, aisle width, doorway height, shifts and operating location for a configuration proposal. ACE C&T rents 100% new Hangcha forklifts nationwide.

Contact: Mr. Lê Đình Lê · ledinhle@live.com
Depot address: Tu Son, Bac Ninh. Please call ahead to arrange a visit and confirm the handover location.

Call 0904.070.313Contact us on ZaloRequest a quotation

References: Confirmed ACE C&T service information · Hangcha Lithium forklift catalogue. Service information follows ACE C&T's Q&A dated 07/10/2026. Manufacturer documents were consulted on 12/10/2026; they do not establish truck availability, the capabilities of every model or a fixed response time.