Q&A — Frequently asked questions

To help businesses achieve the best operating performance, we focus on optimizing long-term rental solutions and contracts. The minimum rental period at ACE C&T is 12 months.

ACE C&T is committed to supplying 100% brand-new Hangcha forklifts. New equipment helps your business minimize breakdown risks, keep production running and maximize fuel or electricity savings.

Rental starting at VND 7,500,000 per forklift per month applies to a standard configuration. The actual cost will be confirmed in a detailed quotation based on the selected forklift, actual operating hours, VAT, round-trip transport and the included maintenance scope.

Yes, we serve customers nationwide. Our main forklift depot is in Tu Son, Bac Ninh, with an office in Hanoi. ACE C&T also has warehouse facilities in Dong Nai and its head office in Ho Chi Minh City. We can coordinate delivery directly to factories and industrial parks across all three regions of Vietnam.

To help Mr. Lê Đình Lê recommend the right configuration and optimize costs, please provide these seven details:

1. Type of goods and maximum lifting load.
2. Maximum required lift height.
3. Aisle width between racks and warehouse door height.
4. Working environment: indoor warehouse, cold storage or outdoor yard.
5. Type of pallet currently used.
6. Number of operating shifts per day.
7. Delivery location and expected rental period.

ACE C&T’s technical team is ready to support you on site. If a fault occurs, contact the support hotline. Our technicians will attend your factory to inspect and repair the equipment as quickly as possible. For major technical faults that require more time, we will arrange a replacement forklift plan to protect your operating schedule.

The choice depends on your operating environment:

• Hangcha lithium electric forklifts: Ideally suited to indoor warehouses and the food, pharmaceutical and electronics sectors, with quiet operation, no exhaust emissions, fast charging and no battery maintenance.
• Hangcha diesel forklifts: Suited to outdoor container yards, heavy building materials, demanding environments and continuous high-intensity operation.

Yes. We have the capacity and a substantial supply of forklifts at our Bac Ninh depot to provide a complete, coordinated fleet for newly established factories, expanding logistics centers and long-term projects replacing equipment across an entire operation.